Shipping policy

 

Thank you for choosing FluxTide. We are committed to getting your order to you as quickly as possible. Please find the details of our shipping policy below:

1. Free Shipping We offer FREE standard shipping on all orders within the United States, with no minimum purchase required.

2. Processing Time Orders are typically processed within 1-2 business days. This includes order verification, packaging, and dispatch. Please note that orders are not processed or shipped on weekends or public holidays.

3. Shipping Time Once your order has been dispatched, the estimated delivery time is as follows:

• Domestic US Shipping: 5-8 business days. (Note: Occasional delays may occur due to weather, high shipping volumes, or carrier issues beyond our control.)

4. Order Tracking Once your package ships, we will send you an email containing your tracking number. You can use this number to monitor the real-time status of your package on our website or the carrier’s official site.

5. Shipping Address Please ensure your shipping address is accurate and complete at checkout. We are not responsible for packages that are lost or undelivered due to incorrect address information provided by the customer. If you need to update your address, please contact our support team within 12 hours of placing your order.

6. Carriers We select the most reliable carrier (e.g., USPS, UPS, or FedEx) based on your location to ensure your order arrives safely.

7. Contact Us If you have any questions regarding the shipping of your order, please reach out to our customer support team:

• Email: ghkboc.kb@gmail.com